DIRECT BUSINESS SUPPORT SERVICES (DBSS)
The Direct Business Support activities comprise of three main components- the largest of which is direct assistance to individual firms; the second component is the Small and Medium Enterprises Development and the third is the Benchmarking Initiatives.
The Business Upgrade Programme Cycle (BUPC) is a three-staged process.
Stage 1 – Diagnostic Study
Stage 2 – Design of Business Plan
Stage 3 – Implementation of Business Plan
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(1)Diagnostic Study
Business or enterprise diagnosis is a brief session (about three (3) days) of work on the
clients’ premises. The hired consultant will identify the companies’ strengths, weaknesses,
opportunities and threats, and prepare a brief report that includes the terms of reference
for the business plans.
Diagnostic Studies are fully supported (100%) by the Programme.
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(2)Design of Strategic Plan
The Strategic plan will result from a deep analysis on each of the highlighted components
of the business. The Plan may include activities such as: Improvement of management
procedures and upgrading standards, improvement of technology, improvement of
commercial practices, provision of training for senior and middle management, staff
training, and development of strategic business alliances.
It will also include estimates and projections of the financial feasibility of the actions
proposed for implementation.
The OPSR will provide financial support amounting to no more than 75% of the total
cost of the Strategic Plan.
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(3)Implementation of Strategic Plan
For implementation of the strategic Plan some support will be provided to the entrepreneur.
At this stage, it is anticipated that important changes in the companies are going to take
place. Financial support will be determined on a case-by-case basis and will not exceed
75% of the total cost. It will cover mainly additional services to companies such as Human
Resource Development including training, quality/standards enhancement, market survey
and development of partnership-venture and operational/management upgrading.
Capital investment in major equipment and buildings are excluded.
2. Small and Medium Enterprise Development
Areas of Assistance The Programme has been focusing on the delivery of technical assistance services to businesses in the fields of |
Assistance will be provided to Small and Medium Enterprises (SMEs) to enable them and encourage them to network effectively with other enterprises in the immediate environment and to assist those networks to make global connections in critical areas that would improve trade and access to research and development.
Collaborative approaches will be employed to meet common needs of SMEs wherever possible and emphasis will be placed on outreach methods of delivery in order to ensure maximum impact on development in rural areas where the decline in the banana industry has been most severe.
Assistance will be provided to encourage and support firms to utilize benchmarking as a tool for business improvement.
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